Ryanair strikes again: disabled passenger left in Budapest, his family threatened

A family’s holiday turned into a nightmare thanks to Ryanair. The family was not allowed to go to the front of the queue at the airport with their disabled son. The staff did not call for assistance, and after the long procedure, the gate to the plane was finally closed. The family was left behind in Budapest.

Another Ryanair shenanigan

Not too long ago, we have reported HERE that a disabled passenger was humiliated by the Irish low-budget airline and was forced to travel without his wheelchair battery. As it appears, Ryanair is already facing another complaint made by another disabled passenger. As rtl.hu wrote, the Rados family has always dreamed of going on a big holiday with the grandparents and other relatives. The family of nine aimed to fly to Cyprus with Ryanair last Friday. This is not the first time that the family has travelled with their disabled son, however, this time they have experienced appalling treatment.

Lack of help

The mother of the boy has given an interview to rtl.hu. She said:

The ground assistance must get there in time to help us, because we always ask for that kind of help so that we don’t have to go through the queues with the wheelchair and hold up other people.

This time, the family also asked for help in advance, as usual. They arrived at the airport on time and seeing the long queue, went ahead with their disabled son and asked for the necessary airport assistance. According to the mother, the lady at the desk has told them that there is no priority possibility, so they must go back to the end of queue and wait. The family did not want to argue with the staff who seemed visibly frustrated.