Important changes in the penalty fare process

bkk.hu – The new tariff policy relating to the penalty fare process was adopted by the Municipality of Budapest on 31 March 2016. The policy entered into force on 1 May 2016.

Three major changes relating to BKK’s tariff policy entered into effect on 1 May 2016 are, as follows:

Two extra working days are provided for Customers to settle the on-the-spot penalty fare at the Surcharge Office (Budapest, 8th district, Akácfa utca 22.) after the penalty fare receipt was issued. This is a new policy. Currently, BKK Zrt. does not enable bankcard payment when the on-the-spot penalty fare receipt is issued, therefore a decision was made about the Customer-friendly payment. After the Automated Fare Collection Scheme has been introduced, payment options will be expanded through the hand-held devices at ticket inspectors enabling bankcard payment.

Customers will be able to present their pass within five working days, instead of the currently two working days.

From 1 May, presenting the pass does not depend on previous penalty fare processes. Previously, the option of presenting the pass was available to the customer only if s/he had no current debt due to a previous violation.