Hungarian mobile usage over the past 10 years

Change language:
The past 10 years have brought about radical changes in the mobile industry. To put it short: smartphones and mobile internet have become an integral part of everyday life. Telenor analysed network traffic in the period between 1 January 2010 and 31 December 2019. The figures reveal voice, data and SMS trends, the mainstream adoption of 2G-3G-4G technologies, as well as smartphone dynamics.
SMS: well, alive and kicking
Due to smartphones’ broadening functionality and mobile networks of an expanding coverage and growing capacity, mobile phones have been used in more and more facets of everyday life. Earlier, SMS was a highly popular service considered to be one of the key pillars of mobile (mass) communication. Although mobile internet has replaced SMS in many fields, the general growth of mobile usage as well as the evolution of services using the SMS channel resulted in a higher SMS traffic over Telenor’s network in the past decade.
Voice services are still important and increasingly popular
Chat apps support not only messaging, but also voice calls. Nevertheless, Telenor customers didn’t move from proven voice services to online alternatives emerging in the past 10 years. But what about the popularity of voice calls? The average number of initiated mobile calls per month peaked out in 2013 and has been declining ever since. This trend, however, doesn’t mean that people talk less on the phone. Call length analysis has shown that in 2013, the year when the number of calls was at its highest, a call was much shorter on average than in the surrounding years, that is, Telenor customers made shorter calls more frequently. With the number of calls declining, average call length kept rising which has resulted in a higher voice traffic combined.

Usage habits are also influenced by the available tariffs. Unlimited tariffs launched in the middle of the decade gave people an opportunity to make longer calls. Introduced in 2019, the VoLTE service enabled Telenor customers to enjoy a faster call setup time and a better voice quality.






