UPDATE — Disabled Hungarian passenger humiliated: Ryanair did not let his wheelchair battery on board

Viktor Singer even called the consultant, but the administrator refused to talk to him. He also called the airport police. They took photos of Viktor Singer’s and the two women’s documents and said they had no jurisdiction to solve the problem. They finally boarded the flight to Budapest humiliated and angry,” Viktor said.

Everyone has the right to equal access to transport

A lawyer from the National Federation of Associations of Disabled People helped Singer write his letter of complaint. The man is claiming financial and moral compensation. He needs to buy a replacement for the battery he left at the airport.

“The cost of the new battery, including the installation, was HUF 160,000 (EUR 415.74), and people with disabilities also have the right to equal access to transport,” the lawyer, Zsuzsanna Villányi, said.

The airline has not yet responded to rtl.hu’s questions or to Viktor Singer’s letter of complaint.

You can watch the report of RTL Híradó (RTL News) in Hungarian below:

UPDATE — Ryanair’s statement to Daily News Hungary

“To ensure that passengers travelling with an electric wheelchair can be accommodated, an Electric Mobility Device Form must be completed in advance of their flight.This passenger did not submit this form before his flight from Milan to Budapest (27 Jun) and presented with a battery that was not permitted. As his battery was not permitted, this passenger chose to leave the battery behind with security at Milan Airport and board this flight to Budapest.”