Woman bought very expensive plane ticket due to Wizz Air’s mistake

Wizz Air’s mistake cost a lot for a Hungarian woman: she unnecessarily bought expensive plane tickets for her parents. Now, the woman wants to get the price of the tickets back, and Wizz Air promises to compensate for the damage.

An expensive plane ticket for nothing

A Hungarian woman bought a plane ticket for her parents for HUF 130,000 (EUR 329,44), but as it turned out later, completely unnecessarily, reports rtl.hu. Wizz Air first informed her that her parents’ plane would land in the Bulgarian capital instead of Budapest. Therefore, the woman rushed to buy two Sofia-Budapest tickets for her parents. However, soon she got a message saying there was a mistake and the plane would be landing in Budapest.

Read alsoWoman bought very expensive plane ticket due to Wizz Air’s mistake

The woman tried calling Wizz Air customer service but could not reach them

Her parents came home from Malta from their vacation, but she was the one to arrange their plane tickets, that is why she got the messages from Wizz Air. When she received the first message, she immediately tried to solve the problem by buying a new ticket. Her parents had urgent business in Budapest, so she had to arrange for them to arrive in the Hungarian capital on time. “I tried to call the Wizz Air customer service for almost an hour to see if this was real and if the plane would even take off at the same time because we didn’t get any information about anything else, but they were completely unreachable,” the woman told rtl.hu.