Frequently asked questions about delayed and cancelled flights

Flight disruptions happen more often than you think and no one ever wants to deal with that, as it messes up plans. However, the EU and UK have the EU Regulation 261/2004 that protects passengers and helps them get compensation for flight disruptions. Getting flight delay compensation isn’t that straightforward and many people still do not understand how it works. This article contains some frequently asked questions about delayed and cancelled flights to educate more people about it. 

Am I entitled to financial compensation for a delayed flight?

Many people tend to focus on getting compensated for cancelled flights. However, flight delays also disrupt travel plans and you should be compensated as long as the reason for the delay was within the airline’s control. 

According to the EC 261 law, you may be entitled to up to €600 in cash depending on the flight distance. For a short distance, the amount payable is €250 per person; €400 for medium distance, and €600 for long-distance. The amount payable may be reduced if your arrival time does not exceed four hours after the scheduled arrival time.

What else am I entitled to if my flight is delayed?

Depending on the timeframe of the delay, you should be entitled to other perks such as meals and refreshments pending the time the flight takes off. If the flight is delayed until the following day, you should have access to hotel accommodation and the internet.

What should I do to claim my flight delay compensation?

Follow these steps to claim your compensation after a delayed flight: